Dr. Andrea Luxton was the sixth president of ¶·Å£ÆåÅÆ University. She joined the faculty in 2010 and served as provost until July 1, 2016. She served as the first female president of ¶·Å£ÆåÅÆ University between 2016 and 2023. She also holds the rank of professor of English in the College of Arts & Sciences.
• Active listening
• Assume that all humans are interesting and unique and that can be shared
• Be confident to share and say something
• Why is small talk important?
o Levelling ground
o Build up relationship especially in a work setting
o Connects you to the professional environment
o See it as an opportunity to enrich who you are and learn new things
o Help you professionally—you need to be able to walk into a situation and make conversation with someone you don’t know; you need to act comfortable; convey that you’re interesting and they are interesting
o Helps you broaden your friendships and interests
o Can use small talk to diffuse tension / change mood
• What do you do when you enter a room full of people?
• Recognize that everyone else is in the same situation—anxious, awkward, fearful of not fitting in.
• How do we position ourselves to start conversation?
o Smile, make eye contact, go up and introduce yourself
o Come across as open
o Use an open question
o Pose questions
o Weather can be a starting point
o Use context of why you’re in the same room
o Use your environment as a cue
o Go with 3 or 4 questions in your head
o Find common interest
o Active listening
o We can speak 150-200 words per minute
o We can process up to 300 word per minute
o This means that your mind can be planning your next statement or question.
o You care about what someone is saying; you’re choosing to focus and pay attention.
o Use non-verbal communication: nodding, lean forward, don’t cross your arms, don’t stare them down, keep your arms out and open.
• What do you do at the end of your conversation?
o Get contact information
o Share card
o Let’s connect on FB
o Don’t just walk away